Xclusive Services founders club

Company Terms

We want to speak in the same terms (in person and in materials)

  • We refer to Xclusive Services as a Company

    Avoid: organization, agency, provider, family business

  • What do we do? We are a Staffing and Facility Services Provider

    Avoid: "staffing agency for hotels" or "we provide staffing to the hospitality industry"

  • We refer to our users as Customers

    Avoid: client, partner, consumer, or property

  • We refer to our people (internal and external) as Team Members

    Avoid: employees, coworkers, associates, stars, ladies/gentlemen, or crew

  • We refer to our executive leaders as the Senior Leadership Team (SLT)

  • We refer to our team leaders as our Leadership Team (LT)

  • We refer to our regional offices as Branches

    Avoid: regional office, local front desk, satellite office

  • We have a Service team

    Avoid: operations

  • We have a Safety and Support team

    Avoid: workers' compensation, claims department

  • We have a Finance team

    Avoid: Accounting, analytics, etc. (they are all part of our the Finance team)

  • We have a Marketing team

  • We have a Sales team

    Avoid: Business Development, Growth, or Expansion

  • We have a Compliance team

  • We have a Human Resources team

  • We have a Payroll team

  • We have a Technology team