Xclusive founders club

Company Vernacular

WE WANT TO SPEAK THE SAME LANGUAGE SO WE CAN IMPROVE INTERNAL AND EXTERNAL COMMUNICATION.
  • We refer to Xclusive Services as a Company

    AVOID: ORGANIZATION, AGENCY, PROVIDER, FAMILY & BUSINESS

  • We define what we do TODAY as:
    "
    We are a Staffing and Facility Services Provider."

    AVOID: “WE ARE A STAFFING AGENCY FOR HOTELS.” AND “WE PROVIDE STAFFING FOR THE HOSPITALITY INDUSTRY.”

  • We refer to our clients as Customers

    AVOID: CLIENT, PARTNER, CONSUMER OR PROPERTY

  • We refer to our external and internal employees as Team Members

    AVOID: CO-WORKER, CREW, EMPLOYEE OR ASSOCIATE

  • We refer to our c-suite execs as our Senior Leadership Team (SLT)

  • We refer to our leadership team as our Leadership Team (LT)

  • We now refer to our regional offices as Branches

    AVOID: REGIONAL OFFICES, LOCAL FRONT DESK, SATELLITE OFFICE

  • We now refer to our operations dept as our Service Team

  • We now refer to our Workers Comp as our Safety Support Team

  • We refer to our finance/accounting dept as our Finance Team

  • We refer to our marketing dept as our Marketing Team

  • We refer to our sales dept as our Sales Team

  • We refer to our compliance dept as our Compliance Team

  • We refer to our HR dept as our HR Team

  • We refer to our payroll dept as our Payroll Team

  • We refer to our IT dept as our Tech Innovation & Support Team